Prior to having a service, I performed due diligence to ensure this facility was "in-network" with my insurance. Both my insurance and the facility verbally confirmed they were. After having the service, my insurance company approved and paid the claim at the contracted (discounted) amount. Franciscan Alliance suddenly claimed they were not in network. They REFUSED to honor the contracted amount and demanded payment of the full rack rate. After two failed appeals, I have to pay 306% of the contracted amount to get these greedy wolves to stop threatening me. I can only imagine St. Francis’ disgust at having his name affiliated with such a dishonest institution.
My Mother Recently underwent Knee Replacement Surgery. ..Everyone was polite ,respectful and Professional. .EXCEPT ONE,
2 day's later and I decided to continue my review. After Leaving the ICU and put into a private room, I was so hoping she would receive the same care minus of course the rude Nurse.... But No.... Some of the Nursing Staff are definitely in the wrong profession.
I took my son here to the er because of pain in his side and he couldn't walk from it. After being there for 3 hours they said they THINK he had appendicitis and they could not do anything for him. I took them another hour for them to release us and told us to go to Riley.They did a CT scan at Riley and immediately remove his appendix. We now have a $4,000 bill from Mooresville on top of the bill from Riley and all they did is give him an IV for fluids. I will NOT return even for a fever.
and she was so disrespectful, and rude to my mother... Unfortunately I see this has happened more than once with other patients, & perhaps other staff.. However it shouldn't. .
If I could give minus stars, that's what they would receive. ... Get it together Mooresville, Giving of the wrong medication could be terminal, An investigation needs to be done as to why there are so many unhappy, unprofessional ' s on your staff....
Don't waste your time or your health. Go to community south
This is the worst Nursing, Non professional Nursing Staff, I have ever met in my life...
I do plan to speak to with The D.O.N about the matter,... And Fortunately ONE BAD APPLE, DID NOT SPOIL THE WHOLE BUNCH... ☆☆
If there was a saint for greed, this hospital should be named after him...
A Rating of 2.7 speaks volumes. ..
Went there for stomach and what i thought was nerve pain they tell me its probably an ulcer.. but they dont test there they randomly put IV in me which i didnt need.. and turns out it wasnt ulcers it was infection in my liver abd kidneys i came close to seeing the other side. Because. I figure a diet would keep ulcer pain away.
Update: After publically exposing this situation on google and facebook, I received a call from a director at Franciscan, who politely promised to initiate an investigation. They ultimately concluded that they are in fact in network with my insurance and conceeded that the contract amount was their maximum entitlement. They billed me for the correct discounted amount and I promptly paid it to close out this issue. I'm grateful it got resolved, but one should not have to go to these lengths to simply get a hospital to accept their approved insurance.
I for many (According to past reviews ) would NOT recommend this hospital for aftercare. ..
Thank Goodness for such Amazing Doctors, and Surgeon's. ...
Perhaps something to look into. ...
Franciscan Health Mooresville is a US Hospital based in Mooresville, Indiana. Franciscan Health Mooresville is located at 1201 Hadley Rd, Mooresville, IN 46158, USA.
Please contact with Franciscan Health Mooresville using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Franciscan Health Mooresville opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hospital in Mooresville